We offer a 30-day satisfaction guarantee. If you are not completely satisfied, contact us at support@trybioflow.com to request a refund.
Refunds are processed to the original payment method within 3 business days of approval. If you have not received your refund after 15 business days, please get in touch.
Shipping Details
We offer free shipping on all orders, excluding free sample requests (shipping fees apply).
Delivery Options:
UK
Standard (Royal Mail Tracked 48): Free
Express (DPD Next Day): £9.99
EU
Tracked Standard (3–5 business days): Free
International
Tracked Standard (5–10 business days): Free
Orders are processed within 12–48 hours. You will receive tracking information once your order has been dispatched.